Privacy Policy


This Privacy Policy describes how Paths 2 Communication ("we," "us," or "our") collects, manages, stores, uses, and discloses your personal information. It outlines our privacy framework and should be read alongside supplementary policies and procedures we may introduce or update periodically. By using our services or website, you agree to the collection and use of information in accordance with this policy. If you disagree with the terms of this policy, please refrain from providing us with your personal information.

Definitions

Account: A unique account created for you to access our services.

Cookies: Small files placed on your device by a website, containing browsing history details.

Device: Any device that can access the service, such as a computer, cellphone, or tablet.

Personal Information: Information that identifies or can reasonably be used to identify you.

Sensitive Information: Includes biometric, criminal, genetic, health, political, and membership-related data.

Usage Data: Data collected automatically, such as IP address, browser type, pages visited, and time spent on those pages.

Service Provider: Any natural or legal person who processes data on our behalf.

Website: Paths 2 Communication website, accessible at www.paths2communication.com.

You: The individual accessing or using our services or the company/legal entity on whose behalf such individual is acting.

Collecting and Using Your Personal Data

Types of Personal Information Collected

We may collect the following types of personal information:

  • Identification: Name, gender, date of birth, email address, phone number.

  • Address: Residential or mailing address.

  • Employment: Occupation and job title.

  • Technology: Device and browser details, cookies, and tracking data.

  • Financial: Bank account details, passport, or ID card for verification purposes.

  • Usage Data: IP address, time and date of visits, and browsing activities.

You may refuse to provide personal information; however, this may limit our ability to deliver services or fulfill obligations.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Why We Collect Personal Information

We collect, store, and use your personal information to:

  • Provide and improve our services.

  • Manage your account and service orders.

  • Communicate updates, offers, or essential service information.

  • Ensure compliance with legal obligations.

  • Respond to inquiries and resolve disputes.

  • Analyze usage trends to improve our services.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and analyze service usage. By using our website, you consent to our use of cookies, which may include:

  • Essential Cookies: Necessary for the operation of our website.

  • Functionality Cookies: To remember user preferences.

  • Analytics Cookies: To collect data on website performance.

GDPR Cookie Consent

To comply with GDPR requirements, we display a consent banner on our website. This banner allows users to select their preferences regarding data collection, including options for:

  • Essential Cookies only.

  • Analytics Cookies.

  • Marketing Cookies.

Users may update their consent preferences at any time by revisiting the consent banner or through the "Manage Cookies" section on our website.

You may also manage or disable cookies through your browser settings. For more details, visit: All About Cookies.

Use of Third-Party Services

Our website and services may use third-party providers such as:

  • Google Analytics: : For data tracking and analysis. For details on how Google collects and processes data, visit: How Google Uses Information.

  • Payment Processors: For secure transactions (e.g., Stripe).

Please review the privacy policies of these providers to understand how they manage your data. Users may opt-out of Google Analytics tracking through browser add-ons or by managing preferences in the GDPR consent banner.

Cross-Border Data Transfers

Your data may be stored or processed in locations outside of your jurisdiction, including cloud storage providers. By providing your personal information, you consent to this transfer. We ensure that reasonable safeguards are in place to protect your data, but we are not liable for non-compliance by overseas recipients.

Security of Your Personal Data

We implement reasonable physical, electronic, and procedural safeguards to protect your personal information. However, no transmission or storage method is completely secure. By using our services, you accept the inherent risks associated with online data exchanges.

Retention of Personal Data

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Usage data may be retained for a shorter period unless needed for security or service improvements.

Accessing and Correcting Your Information

You have the right to access or request corrections to your personal information. Submit requests in writing to our Privacy Officer at [email protected]. We will respond promptly, provided such requests:

  • Do not infringe on others’ privacy.

  • Are lawful and verifiable.

  • Are not frivolous or excessive.

Complaints and Inquiries

For privacy-related concerns or complaints, contact our Privacy Officer. We take such matters seriously and aim to resolve them promptly and professionally.

Children's Privacy

We do not knowingly collect information from individuals under the age of 13. If you are a parent or guardian and believe your child has provided personal data, contact us immediately. Upon verification, we will take steps to delete such information.

Changes to this Policy

We may update this Privacy Policy periodically. Changes are effective when posted on this page, with the "Last updated" date reflecting the latest revision. Users will be notified via email or prominent website notice of significant updates.

Contact Us

For questions about this Privacy Policy or your personal information, contact us:

Email: [email protected]

Mail: 27 Robertson Dr., Guelph, Ontario, Canada N1H 4S8

Office:

Guelph, Ontario, Canada

Call:

519-546-1974

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